Case Study 1 - Chiropractic Therapy Bed
All human beings are unique in one way or another. One said that technology always comes from human nature. It’s almost impossible to create any invention fits all needs.
With the steady rise of digital technology, sitting has become the most common posture in the workplace. Aside from making our muscles more vulnerable to degenerating, prolonged sitting and slouching causes a variety of problems for your neck, shoulders, back, and hips. Many people with spinal problems would seek for help of massage therapy to improve their health and well-being. Massage therapy is primarily focused on relaxing the muscles to eliminate stress caused by injury, surgery, or other means. This technique is also used to restore balance in the body. Chiropractic care is designed to target disorders of the musculoskeletal system and even the nervous system. Chiropractors manipulate the joints and make adjustments to restore a more natural positioning of the spines and other bones to reduce pain and restore health.
While designing the massage therapy tables, most manufacturers tend to create an ergonomic working position for the therapists and make patients feel painless and relaxing during the treatment section. The chiropractic and physical therapy treatments often work well in conjunction for pain and relaxation. One of designing features is to make small adjustments, which is enough to restore the muscle to its nature position and/ or relief the muscle tension.
Not long ago, one of our customers in Asia, a well-known manufacturer for chiropractic therapy tables worldwide, reached out to us as their previous supplier of the parts no longer provided decent services and acceptable lead time. Due to COVID-19 pandemic, the long supply chain across worldwide as costs oriented has been gradually changed to regional short supply chain for production efficiency. Being geographically close to the customers give us benefits of in-time services.
It was assumed that the characteristics of our products fulfill their requirements for small adjustment, free movement traveling in the range, and stop/ lock at any position. At the beginning, there were quite a number of technical issues to solve before moving on to mass production. We both are very good and well experienced at our own professional fields but not knowing as well about the products of the other side. After getting to know the designers’ inspiration and their requirements, our engineering team finally worked out perfect solutions for high loading capacity, strong strength to stand various impact forces caused by electrical motor and great durability in wear-resistance. Like most other project development, the process was not always very smooth and there were bumps along the way. Luckily, the result proves us again being more than capable of turning customers’ ideas into something real.
Customer satisfaction has always been our primal goal. Before offering any professional advises, we often listen carefully to their requirements and the outcomes they expected. Providing excellent solutions based on our surpassed professions and technical skills are the fundamental elements to win customer’s trust and then development long term business relationship.